Contact Us

Wambach 65
91363 Pretzfeld
Bayern – Germany

Open Hours:

Monday – Friday
10:00 – 18:00
Saturday 9:00 – 20:00

004915215358405

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FAQ’s

Common questions you may need answers included below:

What is DGL-export express cargo?

DGL-export shipping is the Germany’s premier cargo comparison and booking service offering discounted rates from the world’s most established and reliable cargo delivery companies.

Where will my parcel be collected from?

Your parcel can be collected from your home or work address, or in fact any address that you provide us with at the time of your booking. Our door to door shipping and parcel delivery service offers you the ultimate flexibility.

Does someone need to be in to collect the delivery?

If you are not at home when the courier attempts delivery, the driver may leave your parcel in a safe location or with a neighbor. Also, the driver may return the parcel to a depot. If this is the case, he/she will leave a calling card with a contact number. You may contact the courier to arrange a convenient delivery date or contact our customer support team who will arrange delivery on an alternative date. Re-delivery requests require 24 hours’ notice to be arranged.

Can I request re-delivery to an alternative address?

You may contact our customer support team to request a re-delivery to a new address. However, in some cases, this is not possible. Please note that additional surcharges may be applied before the delivery request is completed. Change of address for re-delivery requires 24 hours’ notice to be arranged.

My parcel has been returned, why?

A parcel may be returned if found to have restricted or prohibited goods. A parcel may also be returned if it was sent without the appropriate documentation. In this case, you may be liable to pay a surcharge for the return journey as per the Terms & Conditions you agreed to when booking a collection.

Please note, if the authorities or security find a prohibited item in your package, your shipment will be halted and you will be charged a fee by the handling agent or consolidator and the shipment will continue to be delayed until such charges have been paid in full. You will also incur an administration penalty.

Let's Get Started

It is a sign of the times! We are now in an ever increasing global marketplace. Not just for the so called ”global player“ but also for the medium sized and smaller enterprise. With your own innovative product you can avail yourself of worlwide market opportunities.

As world communication improves, whether by phone, fax or e-mail, an order for your product demands immediate attention. This means you being able to provide delivery to your customer quickly, efficiently and economically – wherever he is located! Danso global Logistics Export offers you the ideal solution and opportunities. we are

  • A highly motivated, trained and experienced workforce
  • A worldwide network of exclusive, trustworthy partners

 

Pricing & Plans

Cargo-Parcel delivery price suits your budget and safe handling

Get Quote

Quick online booking request with standard package details selection

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Call us

+4915215358405